Emphasizing your Business
Reduction in overhead costs
Post-purchase queries answered
Improvement in response time
Increase in customer engagement
Why your Logistics Business needs Nettyfish?
Comprehensive Multichannel Logistics Service
Enable customers to conveniently schedule and monitor shipments through various messaging platforms like WhatsApp, Facebook Messenger, Instagram, and more.
Cross-Border Communication Made Easy
Engage with your entire customer base across diverse regions, addressing them in their preferred language with the assistance of our AI-powered chatbots.
Effortless WhatsApp Notifications Automation
Streamline the delivery of payment and shipment notifications by automating them directly to your customers' preferred chat platform.
Efficiently Address Complex Support Inquiries
Empower your agents with an integrated Logistics customer support chatbot, transforming them into virtual advisors capable of providing personalized solutions to intricate queries.
The Media Amplifier
Enterprise SMS for Seamless Communication
- Promotion: Promote your services and special offers to a wide audience through bulk SMS, ensuring your message reaches the right people at the right time.
- Information: Disseminate critical information such as delivery updates, order confirmations, and service alerts via SMS for a reliable and immediate channel of communication.
- OTP: Ensure the security of your delivery to the right customer with one-time passwords (OTP) sent via SMS
- Order Placement: Simplify the order placement process for your customers by allowing them to request your services through a simple SMS
- Thank You for Signup: Express appreciation to new customers for choosing your logistics services, fostering a positive initial experience.
The Audience Voice On Brilliance
Smart URL Tracking for Enhanced Engagement
- Bill URLs: Share bills and invoices conveniently with customers through URL links, reducing paperwork and streamlining the billing process
- Feedback URLs: Gather valuable feedback from customers with ease by directing them to feedback surveys through SMS URLs
- Survey URLs: Conduct in-depth surveys to gain insights into customer preferences and areas for improvement, all via SMS-based survey links
- Coupon URLs: Attract and retain customers by offering discounts and promotions accessible via URL links.
- Order Tracking URLs: Keep customers informed about the status and location of their shipments with tracking URLs, enhancing transparency and satisfaction.
Instant Connectivity
Missed Call Service for Customer Engagement
- Express Interest: Allow potential customers to express interest in your logistics services simply by giving a missed call
- Feedback and Surveys: Collect feedback and conduct surveys by having customers give a missed call to participate
- Lead Generation: Generate leads effortlessly by utilizing missed call data for follow-ups and conversions
The 24/7 Reporter
WhatsApp Chatbot for Automated Assistance
- Chatbots: Implement chatbots to provide automated assistance and information to customers round the clock, enhancing engagement and reducing response times
- Automated Chat Flow: Create customized chat flows that guide customers through various processes, from tracking shipments to placing orders
- Transactional Support: Enable secure and efficient transactional processes, including ticket booking and personalized interactions, through WhatsApp
Instant Connectivity
WACTO – Omnichannel for Multi-Entry Point Engagement
- Seamless Omnichannel: Engage with your audience through multiple entry points, ensuring a consistent and cohesive customer experience
- Multi-Platform Reach: Extend your reach across various communication channels, from SMS to WhatsApp, all managed from a single platform
The Audience Voice On Brilliance
SMS API and WhatsApp API for Personalized Engagement
- API Integration: Seamlessly integrate our SMS and WhatsApp APIs into your logistics systems, enabling personalized, membership reminders, variable content, and transactional messages
- Membership Reminders: Keep customers informed about membership renewals and benefits with automated SMS reminders
- Variable Content: Create dynamic SMS content that adapts to customer data, enhancing personalization
- Transactional Messages: Enable smooth and secure transactions, including ticket bookings and order confirmations, using WhatsApp API
Clients Reviews
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Take your Logistics Business to New Heights
Our services are designed to enhance every aspect of logistics, from customer engagement and lead generation to streamlined operations and personalized experiences.