BFSI

Build a Positive Customer Experience and Elevate your BFSI Services!

Empower financial institutions, insurance companies, and banks in delivering seamless and secure customer experiences. Offer rapid transactions, crucial data exchange, and impeccable customer service without any hassle.

Emphasizing your Business

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Increase in CSAT Score

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Queries managed automatically

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Agent Hours Saved

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Increase in new customers

Recover Payments 10X Faster with Nettyfish

Handle complex queries via our Banking bot

Deliver personalized advice by Load policies and documents to the platform to enable the discovery of suitable solutions.

Activating omnichannel capabilities

Enhance customer communication with omnipresence by enabling your banking chatbot across multiple channels. We empower agents with a fully-integrated Banking AI chatbot that serves as a virtual advisor.

Assisting clients throughout their journey

Simplify your clients' experiences. Aid them in conducting transactions, applying for loans, purchasing or renewing insurance policies, and filing claims through seamless digital engagement facilitated by banking bots.

Auto Engage with your customers

Our chatbot enables you to auto schedule messages and provide relevant inform to ensure that your customer are never missed.

Leverage WhatsApp to facilitate rapid conversions

Provide individualized financial guidance for purchases, such as loan applications and mutual fund investments. Distribute additional details about your products and services via PDFs and videos.

Messaging Evolved

Enterprise SMS

Promote your financial products and services, including loans, savings accounts, and investment options. Send timely alerts and transaction confirmations, enhancing the customer's trust in your institution. Use SMS for one-time passwords (OTPs) for secure login and transaction verification.

Smart URL Tracking

Simplify customer interactions by providing URLs for bill payments, feedback collection, coupon usage, and order tracking. Utilize SMS with embedded URLs to guide customers through account management, investment choices, and policy renewals.

Banking On Brilliance

WhatsApp Chatbot

Implement AI-driven chatbots to handle customer queries, deliver personalized financial advice, and facilitate loan applications. Enhance customer support with instant responses to FAQs.

WACTO – Omnichannel

Engage with customers across various platforms, from SMS to social media, ensuring a comprehensive outreach. Manage and analyze interactions from multiple entry points for a unified customer experience.

Your Allies for Smoother Conversations!

SMS API

Harness the potential of our SMS API to deliver personalized messages, OTPs, transaction updates, and membership reminders. Send SMS content with dynamic variables to tailor your communications for each customer.

WhatsApp API

Offer secure and efficient transactions on WhatsApp for services such as account balance checks, OTP delivery, and personalized financial updates. Ensure data privacy with encrypted messaging and seamless communication.

Clients Reviews

Trusted and Loved by thousands of customers worldwide. Call us and Grow!

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Empower financial institutions, insurance companies, and banks in delivering seamless and secure customer experiences. Offer rapid transactions, crucial data exchange, and impeccable customer service without any hassle.

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