Nettyfish Solutions

Privacy Policy


Products and Services

The Products offered by Nettyfish consist of, but not limited to, the following: Messaging Tools or Interfaces (like Web Browser
Interface, Microsoft Excel Plug-in, 2-Way Messaging, Unicode Tool, API Tools, Short Code, Virtual Long Number etc) developed either
by Nettyfish or any other third party, Sender Name/Number and Message Credits.

The Services offered by Nettyfish consist of, but not limited to, the following: SMS Core Messaging Platform Access, Data Encryption,
Data Transmission, Data Access, and Data Storage and, wherever applicable, the Synchronization Software.

The Users shall be held responsible for obtaining and maintaining all computer hardware, software and communications equipment
that are needed to access the Products and/or Services, and for paying all the chargeable access charges (e.g., telecommunications)
that are incurred while using the Products and/or Services.

Nettyfish offers only some of its Products and/or Services free of cost while others are offered at a price. All the price details are
mentioned prominently and are payable upfront, prior to the account and/or specific feature(s) and/or credits being activated. Price
per SMS may vary periodically based on the variations done at operator’s end. Nettyfish shall make no guarantees for the
uninterrupted and continuous availability of the Products and/or Services or of any specific feature(s) of the Products and/or
Services. The SMS prices may vary if operators introduce interconnection or DLT charges and the price changes will be applied on
the existing credits as well.

Nettyfish offers Application Programming Interface (API) Tools like HTTP/S, XML, SMTP and/or SMPP Protocol to connect to
Nettyfish Core Messaging Platform. These provide an easy, efficient and flexible option to integrate with the User’s
website/application, facilitating auto-generated SMS Text messages to be delivered to the intended recipients’ mobile phones.
Nettyfish charges a one-time setup fee or a periodic fee based on the package selected for activating such connectivity.

Nettyfish also offers Life Time validity for some of its Products and/or Services which would be considered valid for a period of 5
Years with Annual renewal by minimum quantity purchase.

Any special offers and/or discounts introduced by Nettyfish are valid only for the specific validity period mentioned in the offer.
Nettyfish may or may not extend the offer, once the offer package reaches the expiration date.

Nettyfish also provides an option to receive sms text messages into the User’s Nettyfish account (called Inbox). Nettyfish may charge
up to one credit for each incoming message into the User’s account.

The Products and/or Services are “AS IS” and are subject to the disclaimers of warranty and the limitations of liability as found in this
agreement and which are subject to testing by the Users before entering into this agreement.

Nettyfish reserves the right to change or terminate the Products and/or the Services and/ or alter the Terms and Conditions of this
Agreement at any time with/without notice and/or with immediate effect.


To access and use Nettyfish Products and/or Services, Users need to have a Nettyfish Account (“account”). For this account, the User
needs to complete a simple one-time registration process by providing all current, complete and accurate information as prompted by
the Registration Form. Entering inaccurate details might result in suspension or blockage of the account. The User has to choose
his/her unique “username” and “password” (not less than three characters each).

To avail connectivity using API Tools and/or SMPP Protocol, the Users need to fill in another form, which contains details like IP
Address to connect to the server, Technical Contact Information, Type of API etc.

Nettyfish reserves the right to approve Users for connectivity using API Tools and/or SMPP Protocol at its sole discretion. Although
Nettyfish shall provide connection specifications and shall attempt to keep the specifications accurate and up to date, these
specifications may be incomplete and may change from time to time without Nettyfish informing the Users about the changes. It is
the User’s sole responsibility to test the specifications thoroughly on a regular basis and Nettyfish shall not accept responsibility for
any specifications that may be incorrect or incomplete.

The Users shall be entirely responsible for maintaining the confidentiality regarding their password and account information. In
addition, the Users shall be entirely responsible for any and all activities that occur under their accounts. Nettyfish shall not be held
liable to any third party claims and/or actions taken with respect to the Products and/or Services being offered. The Users agree to
notify Nettyfish immediately regarding any unauthorized use of their accounts or of any other breach of security.

If Nettyfish finds no activity in any User’s account for more than 365 days, that account shall be temporarily blocked or suspended.
The Users may contact Nettyfish to re-activate such accounts.


Nettyfish expressly prohibits any unauthorized commercial use of the Products and/or Services. The User gives irrevocable agreement
to abide by all the applicable local, national and international laws and regulations and is solely responsible for all acts or omissions
(that occur under his/her account or password), including responsibility for the content of any transmissions through Nettyfish.

The Users acknowledge that Nettyfish and its licensors retain ownership of all the propriety applications, software, intellectual
property “IP” (Intellectual Property) and any portions or copies thereof in relation to them, and all rights therein.

Nettyfish provides by way of example, and not as a limitation, the stipulation that the Users agree not to, directly or indirectly:

  • Reverse engineer, de-compile, disassemble or otherwise make any attempt to establish the source code or the underlying ideas or
    algorithms of the Products and/or Services;
  • Modify, translate, or create distinctive and derivative works based on the Products and/or Services;
  • Copy (except for archival purposes), rent, lease, distribute, assign, or otherwise transfer rights to the Products and/or Services;
  • Use the Products and/or Services for time sharing or to the benefit of a third party;
  • Remove any proprietary notices or label(s) that identify Nettyfish Products and/or Services.
  • Use the Services in any way connected to any chain letters, junk sms text messages, spam or any unsolicited messages (commercial or
  • Harvest or otherwise collect, information about other Users, including email addresses, without obtaining their consent; Transmit any
    unlawful, harassing, libelous, or abusive, threatening, and harmful, or vulgar, obscene or otherwise any objectionable material of any
    kind or nature;
  • Transmit any material that is an infringement of the intellectual property rights or other rights of third parties, which will include any
    trademark, copyright or right of publicity;
  • Defames or slanders any person, or try to infringe upon any person’s privacy rights;
  • Transmit any material that may contain any viruses, Trojan horses, worms, time bombs, cancel bots, or any other harmful or
    deleterious programs;
  • Interfere with or disrupt the networks connected to Nettyfish or violate the regulations, policies or procedures of such networks;
  • Attempt to gain unauthorized access to the Products and/or Services or to other accounts, computer systems or networks connected
    to Nettyfish;
  • Interfere with another User’s peaceful use and enjoyment of the Products and/or Services; or
  • Engage in any other activity that Nettyfish could believe may subject it to criminal liability or civil penalty or judgment.


Nettyfish respects the privacy of the Users and assures that it shall not monitor, edit, or disclose any personal information about the
Users or about the User’s Nettyfish account, which includes all of its contents, without the User’s prior permission. However, this will
not apply if Nettyfish has to:

Conform to the statutory and/or legal requirements or comply with the legal process;
Protect and defend the rights or property of Nettyfish;

Enforce this Agreement or protect Nettyfish business or reputation, including without limitation, upon termination, cancellation or
suspension of this Agreement by Nettyfish;

Respond to the request for identification in connection with the claim of copyright or trademark infringement by the Users or to a
claim by a third party that the Users is using the Products and/or Services in connection with an infringement, illegal or improper
activity; or

Act to protect the interests of the Users or any others in general
The User agrees that Nettyfish can access his/her account, including the message content, as stated above or respond to product
specific queries or technical issues.

The User hereby permits Nettyfish to send him/her communication via email/sms of any updates, upgrades, notices, or any other
information that Nettyfish deems important for the Users to know, relating to the Products and/or Services.

User of Nettyfish agrees to all Terms & Conditions on signup on our website and applications