Nettyfish Solutions

Cloud Telephony Autodialer

Gain Real-Time Insights And Enhance Efficiency with Nettyfish's Cloud call Center Software


Cloud Telephony Features For Streamlined

Call Forwarding

Redirect calls to preferred numbers or destination apps with mobile call center solutions.

Welcome Message

Set customizable greetings and update them conveniently with cloud telephony solutions.

Multi-Level IVR

Direct service calls with multiple IVR layers, eliminating the need for human intervention.

Programmable Extensions

Forward calls to pre-programmed extensions based on callers' inputs with virtual systems.

Voicemail Integration

Retrieve voicemails left by callers
using cloud contact center

IVR Scheduling

Schedule IVR menus and messages based on time, date, or holidays with cloud phone systems.

Audio File Upload

Upload audio files in .MP3 or .WAV formats to campaigns using cloud-based call center solutions.

Call Recording

Record voice templates by calling on mobile and utilizing cloud-based virtual systems.

Call Routing

Route calls to agents based on time, skill, and priority using call center software solutions.

Sticky Agent

Connect callers with agents they have interacted with in the past using cloud-based contact centers.

In-Queue Message

Engage callers with messages while they wait in the queue, offered by cloud contact center solutions.

Music On Hold (MOH)

Keep callers engaged with pre-set audio messages during wait times using virtual call center software.

Data Import

Import contacts from .csv, .xls, or .xlsx files as separate or single lists using the best cloud telephony solution.

Call Log

Display and share details of inbound, outbound, and missed calls with call center software solutions.

Feedback Call With IVR

Collect feedback using simple responses like 'YES' or 'NO' through cloud-based phone systems.

Feedback With Short URL

Send SMS with a short URL for survey forms and track responses using cloud-based call center software.

Predictive Auto-Dialer

Connect agents to answered calls through automated dialers in virtual call center software.

Campaigns And Lists

Manage multiple contact lists for different campaigns and enhance conversions with cloud-based call center software.

Automatic Call Distribution (ACD)

Automate call distribution with various methods using cloud telephony services.


Monitor campaigns and agent performance with customizable real-time dashboards in call center software.

Reports and Analytics

Empower managers with standard and custom reports to improve agent performance using cloud-based call center solutions.


Cloud Telephony Solutions For

Gain real-time insights and enhance efficiency with Nettyfish's Cloud call center software. Automate and boost your customer engagement with the best cloud telephony solutions in India.

"Our Cloud Center"

What Is Cloud Call Center Software

Cloud Telephony Software is a type of customer relationship management (CRM) software that is hosted in the cloud. It is designed to help businesses manage their customer communications more effectively, streamline their operations, and improve the overall customer experience. This type of software allows call center agents to handle customer interactions from any location with an internet connection, providing businesses with greater flexibility and scalability.

Try Our Cloud Contact Center Solutions

Our Cloud Telephony CRM integration software can automate your business, marketing, telesales, and customer support with smart voice calls, Interactive voice response, and outbound voice call broadcasts. You can handle your customers without multiple agents or human interactions. It will enhance your business and customer engagement cost-effectively. Nettyfish Solutions is one of the best companies that provide smart cloud telephony call center software in India.


Frequently Asked Questions

Voice API is an application program interface for voice call purposes. Voice API is a tool for receiving and making calls through the internet for enterprise purposes. It enhances business communication and customer support experience. 

Voice API works by connecting to cloud telephony Solutions. You can integrate Nettyfish Solutions voice API with any CRM, apps, websites, etc. 

Yes, 100% secure. Our voice API enables number masking technology. It helps to secure both customers and agents.

Nettyfish Solutions voice API is user-friendly and you can integrate it with any kind of software. 

You can connect voice API with any kind of CRM software, websites, helpdesk, etc.

You can use Virtual Mobile Number to make and receive calls in Voice API.

Yes, you can. You can receive and make calls in voice API through the internet.