Interactive Voice Response

Interactive Voice Response

 

NettyFish provides state-of-the art Interactive Voice Response System (IVR) solutions for businesses. IVR is the best way to manage the numerous telephone calls made and received by a company.  We provide assistance in setting up and managing the client’s IVR platform with customized voice solutions meeting their business needs.
What is IVR?

 

IVR is a software application that accepts user input as a combination of Voice telephone input and keypad input for swift diversion of calls to the concerned department.
How it works?

 

IVR system is a computer hooked onto a telephone board along with a IVR software that allows the user to provide inputs through keypad selection. These inputs are then decoded and the call diverted to the respective department.
 
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